Shipping & Returns

Order Processing

We aim to process and ship all in-stock items within 2 business days of receiving your order. Please note that orders placed after 2 PM PST or on weekends/holidays will begin processing on the next business day.

Shipping Options and Rates

We currently ship via USPS Priority Mail, UPS, and FedEx to ensure your items arrive safely and on time.

  • Flat Rate Shipping: $8.50 for all orders under $75
  • Free Shipping: Available for orders of $75 or more!

Tracking Your Order

Once your order has shipped, you will receive an email notification with your carrier's tracking number. Use this information to monitor the progress of your shipment.  Please check your junk folder if you have not received an email.  Tracking information will come from shopldsdresses@gmail.com.  Please check the accuracy of your "shipping" address before placing the order.

Shipping Timeframes

Delivery times vary depending on your location and the shipping method:

  • USPS Priority Mail: 1–3 business days (after processing).
  • UPS/FedEx: Delivery times vary based on the chosen service level and destination.

International Shipping

At this time, we do not offer international shipping.

Returns:

We want you to love your purchase and we take great care to make sure all the products we ship are in perfect condition. We offer refunds for unwashed, unworn and unused items. We expect returned merchandise to be in the same condition as it was when you received it, must be in the original packaging and have all tags and branding attached.  Items purchased online can be returned to us within 30 days of purchasing.  Unfortunately, sale items cannot be returned.

Please note that shipping charges cannot be refunded.  Please email us before beginning the exchange or returns process.  Returns are mailed to:  Attn: MPL Returns - 15127 Main St E Ste. 104 - PMB 333, Sumner, WA 98390.  Please include your name and order # inside of the package.  You may request a return label from us for a charge of $8.50.  We will deduct the shipping from your refund.

  • For some returns where we work with the manufacturer, we will provide shipping and/or RMA label for you to utilize (which is why we ask you to reach out first).  Unless the item is received damaged, the $8.50 return charge will apply.

Exchanges:

Due to the fact we utilize various warehouses across the US, we do not manage an exchange process.  If you need a different size/style, please re-order the items that you need, and return the items that do not work for you.  We will refund the returned items upon receipt in new condition.  This will guarantee that you do not lose out on a specific size when we have limited inventory.

Need Help?

We’re here for you! For any questions about your order or our shipping policies, feel free to reach out:

  • Email: shopldsdresses@gmail.com
  • Phone: (253) 406-3690 (Available 9 AM – 5 PM PST).